About the product:
Enjoy the peace of mind of being protected in all emergent and non-emergent situations with a service that has no extra charges, hidden fees, or long-term contracts.
If you or your loved one already has a Medical Alert system, enjoy added peace of mind and support with the Medical Alert Connect mobile app.
Manage Multiple Users
Get Real-time Notifications
Pinpoint Smartwatch GPS Location
Check Battery Status
Make Account Updates
Automatic fall detection enables your Mobile System to contact a response specialist whenever a fall is detected.*
Save on out of pocket expenses in case your system is lost, stolen or damaged with a Protection Plan. There are no deductibles or hidden fees.*
A spare key in a secure key lockbox provides first responders a fast, reliable way to enter the home during an emergency without damaging your doorway.
With 24/7/365 help available at the press of a button, you’ll have peace of mind with our easy-to-use medical alert systems.
Press Your Help Button: Press the help button on your medical alert pendant or bracelet, which should be worn at all times.
Talk to a Response Coordinator: Medical Alert’s highly trained response coordinators are available 24/7/365 to help you.
Get the Right Help: Our response coordinators assess your situation and call the emergency contact best suited to help you, whether a family member, friend, neighbor or first responder.
You will receive the waterproof Smartwatch with an adjustable wristband, charging base, charging cable, and power adapter. You will also receive a medical information card and step-by-step setup instructions.
Yes, as long as adequate cell coverage is available.
Yes! Unfortunately, many falls happen in or around the shower or tub; with this top of mind, we ensured that the Smartwatch can be worn in the tub or shower.
Shipping times vary based on which option you chose for your order:
To qualify for these shipping times, all orders must be placed before 3 p.m. Monday through Thursday or before 2 p.m. Friday. If orders are placed after 3 p.m. Monday through Thursday or after 3 p.m. Friday, the order will go out the next day.
The best value and most popular option is our annual rate plan where you get free ground shipping and a free lockbox. Our semi-annual plan includes six months of service with free ground shipping and our monthly plan is a month-to-month option.
For convenience, when you choose a rate plan, we will automatically take payment on the same day every month, six months or 12 months depending on the rate plan you select.
If you are unsure about which rate plan is good for you or if you have further questions, please call us at 800-800-2537 and we can help you select the best rate plan for you.
Have Questions? Request a callback to get more information about Medical Alert and discover the right system for your lifestyle.
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